Orders inside the chat
The assistant shows products, collects the order, address and payment method — cash on delivery included — without your customer ever leaving the conversation.
An assistant that answers your customers — and sells
Mulabbe is an AI sales and support assistant built for small and medium businesses in the MENA region. It answers questions, shows products and takes the order to the finish line — on WhatsApp, Instagram, Messenger and your website chat.
- Messenger
- Website chat
What Mulabbe does
Arabic that gets dialects
Replies in MSA or the dialect you pick — Gulf, Egyptian, Levantine and more — and handles English and Arabizi when customers switch.
Ask-me-first approvals
Pick the sensitive topics (refunds, big discounts, complaints, your own keywords): the assistant drafts the reply and waits for your approval before it reaches the customer.
Coaching
Your team’s corrections become suggestions — missing FAQ answers, absent policies, phrases to avoid. Nothing changes for customers until you publish.
Credits, no surprises
Every AI action costs a fixed number of credits, with packs in your currency. You see the balance and daily usage — no opaque token bills.
Analytics that act
What customers ask, where orders stall, and what the assistant did today — numbers you can decide with, not vanity dashboards.
Tickets & CRM
Tickets linked to conversations and contacts, with contact, lead and ticket sync to your CRM (HubSpot, Zoho, Odoo and more).
A widget for your site
A lightweight chat bubble you add with one line of code — same assistant, same inbox as the rest of your channels.
How it works — three steps
Connect your channels
Create your workspace and connect WhatsApp Business, Instagram, Messenger and your site — or try everything first on a sandbox account in the simulator, no external accounts needed.
Teach your assistant
Add your products, policies and FAQs, then shape the persona, dialect and boundaries in Bot Studio — and test it before publishing.
Publish and follow along
The assistant answers customers and hands over to your team when needed, while you watch everything from the inbox and analytics.
A note we’re proud of: when a customer sincerely asks "are you a bot?", the assistant answers truthfully and offers a human. Trust before the sale.
Ready for Mulabbe to answer your customers?
Create your account and try the assistant on a sandbox channel before connecting a real one.
Create an account